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Prizma Bahçesi Türkçe

Terms of use

Terms of Use

By downloading or playing Prizma Bahçesi you accept these terms. Mandatory consumer rights are always unaffected.

Effective date:

1. Parties and acceptance

These terms govern the relationship between Zegroni (Zegroni; "we"), who provides the Prizma Bahçesi game (iOS and Android; application ID com.zegroni.prizmabahcesi), and the player ("you"). Address: Oltu / Erzurum, Türkiye.

You must be at least 13 years old to use the game. If you are younger, do not use it. If you do not accept these terms, do not install the game and delete your account.

2. Account

  • You can play as a guest or sign in: with Sign in with Apple on iOS, and with a Google or Facebook account on Android. We never ask for your provider password.
  • A guest account is tied only to the guest session on that device: if you sign out, uninstall the app or move to another device, the guest account and the progress and purchases in it can no longer be reached.
  • You are responsible for the security of your account. Protect your sign-in provider account and do not try to access another player's account.
  • Accounts cannot be transferred, sold or shared.
  • You can delete your account permanently at any time: on iOS from the in-game ACCOUNT screen, on Android by sending a request to our support address (Delete account). Deletion cannot be undone.

3. Licence

We grant you a limited, non-exclusive, non-transferable and revocable licence to use the game for personal, non-commercial purposes. You may not copy, modify, reverse-engineer, redistribute or commercially exploit the game.

4. Virtual items and purchases

  • Virtual items such as coins, crystals, boosters, helper bundles and the Starter Bundle have no real-money value; they are a limited licence to use them inside the game, not property. They cannot be transferred to another account or converted into money.
  • Purchases are made through the App Store (Apple) on iOS and Google Play on Android. Prices are shown in the store in your local currency and inclusive of taxes; payment is processed under that store's terms.
  • A purchased entitlement is delivered to your account after our server has verified the store transaction (Apple's signed transaction record on the App Store, Google's purchase record on Google Play). No entitlement is granted for a transaction that cannot be verified; the store's payment record is authoritative.
  • On iOS you can also buy as a guest. Purchases made as a guest are not tied to a sign-in account: if you sign out, delete the account or move to another device, they cannot be recovered; the app tells you this once before the payment sheet.
  • Some items can be bought only once per account (e.g. the Starter Bundle).
  • To preserve balance, the effect, price and availability of items may change; already granted entitlements are not removed retroactively.

5. One-time purchases

  • The game has no subscriptions. Every real-money purchase is one-time: there is no automatic renewal, no free trial and no recurring charge. Because there is no subscription to cancel, the app has no subscription management either.
  • Products bought with real money: crystal packs, helper bundles (Spectrum Lantern, Island Lights, Prism Dawn) and the Starter Bundle. The current contents and price are shown in the in-app shop and in the store (App Store or Google Play); the price the store shows is the one you are charged.
  • Crystal packs and helper bundles are consumable: the crystals and helpers they grant are added to your account, run out as you use them, and the pack can be bought again.
  • The Starter Bundle can be bought once per account; afterwards it is no longer offered at a price in the shop.
  • If a purchase was not delivered, the "RESTORE PURCHASES" button on the in-game ACCOUNT card asks the store again and completes the pending transaction.
  • Refunds go through the store you bought from (see section 6). Deleting your account does not refund purchases made on the App Store or Google Play.

6. Refunds

Refunds are subject to the rules of the store where the purchase was made and to mandatory consumer law. For digital content delivered immediately, the statutory right of withdrawal may be limited to the extent you agreed at purchase.

If the issue is not resolved, contact support. An entitlement granted by a refunded transaction may be removed from the account once the store's refund notification reaches our server.

7. Fair play and sanctions

Not allowed: cheat tools, automation, modifying the client or network traffic, exploiting bugs, attempting to bypass purchase verification, and overloading the server. Level results are verified by replaying them on the server; an unverifiable result earns no reward.

Violations may lead to account restrictions, a locked shop or permanent closure. An automated signal alone is never grounds for a permanent sanction; you can appeal at destek@prizmabahcesi.com.

8. Advertising

The iOS version has no ads. The Android version has no between-level (interstitial) ads; an ad is shown only in an optional rewarded ad you start yourself. A rewarded ad's reward is granted only after server verification. Because there are no forced ads, no ad-removing entitlement is sold. The data processed for ads is described in the Privacy Policy.

9. Intellectual property

The game's name, visual language, code, level designs, sounds and texts belong to us or our licensors and are protected by intellectual property law. These terms grant you no rights beyond the licence in section 3. Apple, App Store, Google, Google Play and Facebook are trademarks of their respective owners.

10. Changes to the service and termination

  • The game depends on an online server; maintenance, updates or security work may cause temporary interruptions.
  • Balance, content and features may change; changes affecting paid entitlements respect store rules and consumer law.
  • Permanent discontinuation of the service will be announced in the app or on this website reasonably in advance.
  • We may suspend or close accounts that violate these terms.

11. Liability

The game is provided "as is". To the extent permitted by law we are not liable for indirect damages, data loss or interruptions. Liability for intent and gross negligence, and mandatory consumer rights, are unaffected by this section.

12. Account deletion

You can delete your account permanently at any time. The steps, what is deleted and what is kept for a limited time are described on Delete account.

iOS: you delete the account inside the game: tap ACCOUNT in the bottom bar, tap DELETE ACCOUNT, tick "I UNDERSTAND THIS CANNOT BE UNDONE" and tap DELETE PERMANENTLY. The deletion runs on the server immediately.

Android: you send the request to destek@prizmabahcesi.com. The Android app has no button that deletes the account by itself; the OPEN THE DELETION PAGE button on the in-game ACCOUNT screen takes you to the Delete account page.

13. Governing law and disputes

Governing law: Türkiye Cumhuriyeti hukuku. As a consumer you keep the protection of the mandatory rules of your country and your right to apply to consumer arbitration bodies or courts. We will first try to resolve disputes through destek@prizmabahcesi.com.

14. Changes and contact

When these terms change, the effective date is updated; significant changes are announced in the app or on this website. The current text is at https://prizmabahcesi.com/terms (Turkish reference version: https://prizmabahcesi.com/sartlar).

Support: destek@prizmabahcesi.com · Privacy: destek@prizmabahcesi.com